In the previous lesson, we explored what conflict is, why it happens, and approaches that can be taken when trying to resolve conflicts. In this lesson, we will look at specific steps that can be taken to resolve conflicts. We will also identify some common obstacles to the resolution of conflicts and suggest ways that these can be overcome. Included in this will be reference to organizations and structures within the UAE designed for this purpose  Explain the interest-based approach in your own words using your device:

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Lesson description