Dr. Upasana Gupta
MARKETING MANAGEMENT
Marketing-Meaning Definition Marketing Management-Definition Marketing Process Core concepts of Marketing
Agenda
Marketing is identifying and meeting human and social needs profitably.
Marketing Definition
Marketing is identifying and meeting human and social needs profitably. 2. Marketing is an organizational function and a societal process by which individuals and groups obtain what they need and want through creating, communicating, and delivering value to each other.
Marketing Definition
Marketing is identifying and meeting human and social needs profitably. 2. Marketing is an organizational function and a societal process by which individuals and groups obtain what they need and want through creating, communicating, and delivering value to each other. 3. Marketing is about satisfying customer needs and managing customer relationships in ways that benefit the organization and stakeholders
Marketing Definition
What is Marketing Management?
Marketing Management Introduction
Marketing Management is the process of planning, directing, and controlling a company's marketing efforts. Marketing management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior value for customers, clients, partners, and society at large..
Marketing Management Introduction
Marketing Management is the process of planning, directing, and controlling a company's marketing efforts. Marketing management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior value for customers, clients, partners, and society at large..
Marketing Management Introduction
What do you think is the most important part of marketing management?
- Understanding the target audience
- Creating an effective marketing strategy
- Implementing the marketing plan
- Analyzing and measuring results
Marketing Management is one of the oldest management disciplines, dating back to ancient civilizations. Modern marketing management is based on 4Ps: product, price, promotion, and place. The principles of Marketing Management are applicable to both the for-profit and non-profit sectors.
Did you know?
Marketing as an exchange process
There are at least two parties. Each party has something that might be of value to the other party. Each party is capable of communication and delivery. Each party is free to reject the exchange offer. Each party believes it is appropriate or desirable to deal with the other party.
For an exchange to process....
The 5 core concepts of Marketing
Need, Want and Demand Are they same?
Needs are the basic requirements for human beings to survive. Wants are needs when shaped by culture and individual personality. Demands are wants backed by buying power.
Need, Want, and Demand
1) Negative Demand- consumers don't want the product and avoid paying for it.
States of Demand
2)Non-Existing demands Consumers may be unaware of or uninterested in the product.
States of Demand
3) Latent Demand Consumers may share a strong need that cannot be satisfied with the existing products.
States of Demand
4) Declining demand Consumers begin to buy product less frequently or not at all.
States of Demand
5) Irregular demand Consumer demand changes over time to time.
States of Demand
6) Full demand Consumers are adequately buying all the products that are put into the market.
States of Demand
7) Overfull demands More consumers would like to buy the product than available in the market. Soon the product gets out of stock.
States of Demand
8) Unwholesome demand Consumers may be attracted to the products that have undesirable social consequences.
States of Demand
Marketing responses to different states of demand
Products Services Experiences Combination of two or all "Marketing Myopia" ex-Nokia
Market offerings
For a firm to deliver value to its customers, they must consider what is known as the "total market offering."
Marketing is all about Value
Marketing was once considered to be a form of art and persuasion, rather than a science. The concept of 'marketing' was first introduced in the 1700s in a book called The Present State of the Circulation of Money by John Law. Marketing can be broken down into two basic categories: push and pull marketing.
Did you know?
What is Marketing?
- Marketing is the process of identifying customer needs and satisfying them through a product or service
- Marketing is the process of selling products to customers
- Marketing is the process of creating a product and promoting it to the target audience
- Marketing is process of generating maximum sales
What is the definition of marketing management?
- The process of advertising and branding products or services.
- The process of creating, promoting, and delivering products or services to meet customer needs and achieve organizational goals.
- The act of pricing and distributing products or services.
- The art of selling products and services to consumers.
Which one is NOT a part of the marketing management process?
- Supply chain management
- Accounting
- Product development
- Market research
What is the primary goal of marketing management?
- To satisfy customer needs and wants while achieving organizational objectives.
- To dominate the market by eliminating competition.
- To create unique product features.
- To maximize profits at any cost.
37. Personalised Feedback 360 seconds
How does effective marketing management contribute to the success and growth of a business?
Work together in pairs: What are the three main components of a successful marketing management strategy?
Which element involves identifying target markets, analyzing consumer behavior, and conducting market research?
- Promotion Mix
- Market Segmentation
- Product Development
- Pricing Strategy
What is the purpose of a marketing plan in marketing management?
- To establish long-term financial projections.
- To determine sales targets for each quarter only.
- To outline specific marketing objectives and strategies for achieving them.
- To allocate budget for advertising purposes only.
Brain break: Draw a giant hamburger playing a guitar on a sandy beach
Work together in pairs: What are the three most important aspects of marketing management to consider when developing a marketing plan?
{"name":"Marketing Mix","definition":"A set of marketing tools that a company uses to pursue its marketing objectives in the target market"}
Concepts:
What are some of the advantages and disadvantages to using digital marketing over traditional marketing?
What strategies have been successful in the past for marketing a product or service?
What have you learned about marketing concepts through this course?
How can you apply the marketing concepts you have learned to your own business or organization?
Brain break: Draw a hot air balloon with cupcakes as the passengers flying over a candy mountain.
Question: You are the marketing director of a large fashion retailer. How would you use marketing concepts to build an effective customer loyalty program? Clues: • Analyze the customer base to identify the best rewards. • Research loyalty program strategies used by successful competitors. • Design a strategy that will incentivize customers to return. In pairs: Select and solve one of the tasks: A. Choose one marketing concept and explain how it fits into your loyalty program. B. Choose a loyalty program from a competitor and explain how you would improve it.
What is the marketing concept?
- An approach that emphasizes mass production and low prices to capture a large market share
- A customer-centric business philosophy that focuses on creating and delivering value to customers
- A strategy that relies on aggressive sales techniques to close deals
What is market segmentation?
- Setting prices low in order to drive competitors out of business
- Dividing a larger market into smaller groups of consumers with similar needs or characteristics
- Selling products through multiple channels, such as online and in-store
What is the difference between advertising and marketing?
- There is no difference between advertising and marketing; they are interchangeable terms
- Marketing refers only to research activities aimed at understanding consumer behavior
- Advertising is just one component of marketing; it involves promoting a product or service through various media channels, while marketing encompasses all activities involved in creating, communicating, delivering, and exchanging offerings
What is a unique selling proposition (USP)?
- An advertising slogan designed to increase brand recognition
- The price point at which a product becomes profitable
- The unique benefit or advantage offered by a product or brand that sets it apart from competitors
What does SWOT stand for?
- Strengths, Weaknesses, Opportunities, Threats
- Sustainability,Warranty,Ongoing costs,Taxes
- Sales, Wages, Organization structure,Taxes
Work together in pairs: What is the difference between B2B and B2C marketing?