1. Word cloud
120 seconds
What does quality mean to you?
2. Slide
60 seconds
3. Slide
60 seconds
Understanding Quality
Quality is determined by how well something meets a specific set of standards. Quality can be assessed by measuring the level of accuracy, efficiency and reliability of a product or service. High quality products and services are often more reliable and have a longer lifespan.
4. Slide
60 seconds
理解质量
Quality is determined by how well something meets a specific set of standards. Quality can be assessed by measuring the level of accuracy, efficiency and reliability of a product or service. High quality products and services are often more reliable and have a longer lifespan. 质量是通过物品或服务与特定标准的符合程度来确定的。 可以通过测量产品或服务的准确性、效率和可靠性来评估质量。 高质量的产品和服务通常更可靠，寿命更长。
5. Slide
60 seconds
quality
Quality Assurance: the process of ensuring products and services meet certain standards defined by the customer.
Quality Control: the process of verifying that products and services meet certain standards.
Quality Improvement: the process of continuously improving products and services to ensure they meet and exceed customer expectations.
6. Slide
60 seconds
Did you know?
The quality of food items can be determined by the temperature at which they are stored. The quality of materials can be identified through the use of light microscopy. The quality of a product can be improved by the use of statistical analysis.
7. Open question
300 seconds
What do we mean when we talk about quality? How is it different from quantity?
8. Open question
300 seconds
What are the benefits of producing high-quality products? What are the drawbacks?
9. Open question
300 seconds
In what ways have you experienced quality in the products or services you've used?
10. Open question
300 seconds
What criteria do you use to determine the quality of a product or service?
11. Drawings
1260 seconds
Clues
In pairs: Select one task
Question: You are a small business owner selling quality products that are popular among your customers. How can you ensure that customers receive the same quality of products each time?
Think about the process of making the products. Research the materials used in the products and their cost. Consider the feedback from customers.
A: Design a quality control system for the products. B: Create a customer satisfaction survey to measure the quality of the products.
12. Poll
60 seconds
Which of the following is not a synonym for 'quality'?
- Quantity
- Superiority
- Excellence
Made with ❤️ from Norway